Operations Manager, Commercial
Company: Rapid Micro Biosystems
Posted on: November 22, 2021
Winning the race to bring new healthcare products safely to a
waiting world drives Rapid Micro Biosystems (RMB) to combine
today's innovative technologies as never before. Your career at RMB
puts you at the center of diverse global teams that span robotics,
AI, Machine Learning, imaging, microbiology, and more, re-shaping
how urgently needed pharmaceuticals are made, tested, and released
for decades to come. The sky's the limit.Careers at RMB are
fast-moving, with the high growth you'd expect from a world leader
in microbiology automation. Advancement at RMB affords an
opportunity to achieve your personal goals and develop your
passions, in an inclusive environment where every employee has the
resources and opportunities to hone their skills. You'll do more,
learn more, and have the ability to make a profound impact on our
business.The Commercial Operations Manager will help RMB become the
leader in biopharma quality control automation by driving process
improvement, supporting operational excellence, and delivering
analytical insights across the entire commercial team within RMB
(comprising sales, customer support, marketing and strategy). You
will be an embedded finance business partner helping drive
commercial planning, decision making and operational improvement
across our revenue-generating activities. In addition, you will
deliver financial insight, and support the revenue modeling,
budgeting and forecasting process for the commercial team, as we
develop and execute on various commercial strategies to drive our
continued growth. In this role, you will interact with RMB's
leadership team, including the CFO, SVP of Strategy, VP of Sales,
VP of Customer Support and others to address important commercial
operations, planning and analytical questions facing our company,
with a great opportunity to learn all facets of the commercial side
of the business, and a platform to grow into more senior roles. In
this role, you will report to the Commercial Chief of Staff as part
of a high-visibility team with a cross-functional strategic remit.
You will also have dotted-line responsibility to the Director of
Financial Planning & Analysis to ensure you maintain a strong
linkage back to your partners in the Corporate Finance
function.ROLES & RESPONSIBILITIES:Commercial Analytics & Process
- Analyze commercial processes to help the commercial team
accelerate revenue growth, optimize their functions, increase
efficiency, and continuously improve performance.
- Lead high-priority commercial initiatives such as revenue
process optimization and pricing / margin improvement
- Guide data-driven decision processes throughout the commercial
organization to drive our rhythm of businessPlanning, Budgeting &
- Coordinate across the commercial team and with Corporate
Finance to develop and submit long-range plans, annual budgets, and
quarterly/annual forecasts. Help prioritize goals and activities
and support the development of execution plans against them.
- Support the planning / rollout of key Strategic Initiatives
within the business. Engages in regular dialogue with operational
peers to understand potential issues or conflicting
- Maintain financial models and reports to support financial
planning and analysis of the commercial team, including expenses,
headcount, capital expenditures, and other related areas as
needed.Metrics & Analysis:
- Identify and select reporting systems and develop and implement
regular reporting of key performance metrics such as forecasting,
funnel analysis, and addressable market segmentation.
- Research and provide succinct forecast, budget and variance
analysis to commercial team leadership and Corporate Finance on a
regular, recurring basis.
- Perform recurring and ad-hoc financial analyses as needed to
assist in business decision-making.
- Develop and distribute appropriate weekly, monthly, quarterly
and/or annual reports as needed.
- Assist with development and creation of senior leadership
presentations as needed.EXPERIENCE AND QUALIFICATIONS
- Education: Bachelor's degree in finance, accounting, or
business from a leading institution.
- 5+ years of experience in finance, consulting, investment
banking, operations, and / or accounting roles. Healthcare /
biopharma industry and/or experience with smaller, hyper-growth
companies is preferred (experience working in a public company
environment is a plus).
- Strong familiarity and fluency with financial statements and
working knowledge / commitment to learn key US GAAP concepts.
- Advanced Excel skills with a deep understanding of model
architecture, formula efficiency, pivot tables, and macros.
- Strong PowerPoint skills and demonstrated ability to convert
concepts and ideas into impactful, easy-to-understand slides
- Prior experience with business intelligence tools (e.g.
Tableau, Power BI, etc) a plus; or a commitment to learn and apply
these tools/skills on the job.
- Highest standards of accuracy and precision.
- Ambitious, with demonstrated entrepreneurial / problem-solving
ethic - resourceful, solutions-oriented, and inclined to attack
problems with a can-do attitude.
- Excellent critical thinking skills - highly skilled at thinking
through complex problems and developing creative analytical
approaches that deliver novel insights.
- Strong teamwork skills - ability to work in a cross-functional,
non-hierarchical position and interact with and influence
individuals at all organization levels.
- Strong verbal and written communication skills - ability to
convey messages concisely in both written and presentation formats,
to internal and external audiences, and distill complexity into
articulate narratives, especially for non-quantitative peers.
- Strong organizational skills - proficient at structuring and
driving projects from start to finish, from scoping to execution;
capable of multi-tasking in a fast-paced environment under tight
deadlines.ABOUT RAPID MICRO BIOSYSTEMS:Rapid Micro Biosystems
creates, sells, validates, and services innovative products for
fast, accurate, and efficient detection of microbial contamination
in the manufacture of pharmaceuticals, biologics, biotechnology
products, medical devices, and personal care products.The company's
Growth Direct----the first and only growth-based system to automate
rapid compendial QC Micro testing-ensures data integrity,
compliance, and operational efficiencies driven by rapid methods
and automation.Rapid Micro Biosystems is dedicated to providing
groundbreaking technology and products to support companies in
their journey to achieve greater reliability, efficiency, and
better predictability, ultimately providing higher quality products
for improved patient outcomes.Rapid Micro Biosystems is
headquartered in Lowell, Massachusetts, with operations in Lowell
and Freising, Germany.Equal Opportunity:Rapid Micro Biosystems is
committed to the principle of equal employment opportunity.
Applicants for employment and employees are reviewed on their
individual qualifications for a position. Under no circumstances
will Rapid Micro Biosystems discriminate against qualified persons
on the basis of race, color, religious creed, retaliation, national
origin, ancestry, sexual orientation, gender identity, disability,
mental illness, genetics, choice of health insurance, marital
status, age, veteran status, or any other basis prohibited under
applicable law.Please no phone calls or agencies
Keywords: Rapid Micro Biosystems, Lowell , Operations Manager, Commercial, Accounting, Auditing , Lowell, Massachusetts
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