Commercial Loan Servicing Supervsior
Company: Newburyport Bank
Posted on: June 13, 2022
We are hiring a Commercial Loan Servicing Supervisor to oversee
the commercial loan servicing process and assist the Loan Servicing
Manager in the day-to-day operations of the department. The
Supervisor will oversee the Senior Commercial Loan Specialist and
Loan Servicing QC Specialist. The Supervisor will also be
responsible for handling the more complex loans, specifically SWAP
and Banc Alliance.
Commercial Loan Team Support:
Compares approval documents and commitment letter to note and set
up in Core system to ensure accuracy.
Assists in problem solving any of the more complex issues within
the Commercial Lending Department with the guidance and assistance
of the senior Commercial Lending staff.
Assists and provides back-up support to other commercial operations
staff with processing and booking various types of installment
loans, lines of credit and payoffs.
Disburses funds and maintains records for commercial construction
loans based upon approval process.
Manage and track monthly SWAP fees and ensure they are booked to
the appropriate GL account in Horizon.
Performs general administrative and clerical support tasks
Assists in ordering and maintaining inventory of department office
Assists with monitoring and supervising overall commercial loan
Reviews closed loan files for quality control purposes
Works closely with auditors and regulators preparing and presenting
documents as requested.
Serves as a resource and/or backup for Commercial Servicing
Representatives as needed.
Prepare collateral discharges and/or monitor flood insurance and
tax activities and related documentation, as needed.
Responds to customer inquiries or inquiries from other areas of the
bank relative to questions, concerns, or problems, ensuring the
highest degree of customer service and problem resolution.
Performs a variety of customer service and loan servicing
High school diploma or equivalent
Minimum of 10 or more years in a professional office environment,
preferably within a commercial lending related function (i.e.
banking/financial services, attorney or real estate broker)
Detail orientation, ability to work successfully with deadlines and
time constraints, ability to learn basics of the Bank's products
and services including loan products, self-motivation and
decision-making skills required.
Working knowledge of general banking and lending concepts and
principals in addition to experience with and understanding of
Microsoft applications (Word, Excel and Outlook).
Professional demeanor and professional maturity required for
working closely with customers, employees, vendors, and members of
the Board of Directors.
Keywords: Newburyport Bank, Lowell , Commercial Loan Servicing Supervsior, Accounting, Auditing , Newburyport, Massachusetts
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