Receptionist

Company: Community Teamwork
Location: Lowell
Posted on: January 20, 2023

Job Description:

The Receptionist is responsible for meeting/greeting children and parents and providing a wide range of administrative and office support to the management team to ensure the efficient operation of the department.
At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

• 
  
• Medical
  
• Dental
  
• Vision
  
• STD/LTD
  
• Tuition Reimbursement - up to $5000
  
• 5% contribution to your 401K
  
• 12 paid Holidays
  
• 4 weeks of Paid Time Off
  
• Paid sick leave
  
  Responsibilities include:
  
  • 
    
  • Manage reception area to ensure effective telephone and mail communications both internally and externally.
    
  • Provide excellent customer service to visitors; staff reception desk, answer incoming calls and greet visitors and clients.
    
  • Provide administrative support for management team
    
  • Billing and report generation
    
  • Entering and retrieving statistical data; compiling reports
    
  • Maintaining and updating project address lists; responding to information requests
    
  • Assembling informational packets and mailings
    
  • Copying and dispersing flyers, newsletters and outreach materials, preparing monthly reports
    
  • Assist with event planning and establish, maintain, and update filing system to ensure accuracy of files
    
  • May support kitchen tasks, meal/snack prep
    
  • Integrate a DE&I lens in all activities, encourage colleagues to engage in DE&I work, and contribute to our mission of building a more diverse, equitable, and inclusive organization for our employees, clients, and partners; requires ongoing investment in a personal and professional journey to understand identity and address unconscious bias, power, and privilege.
    
    Successful Candidate will Possess:
    
    • 
      
    • High School Diploma or equivalent required.
      
    • Associates Degree preferred.
      
    • 1 year of clerical, receptionist and/or office experience required.
      
    • Proficient computer skills to include, Windows, Microsoft Word, Excel, Internet, and comfort learning new software and tracking systems.
      
    • Ability to work well under pressure and have good problem-solving skills.
      
    • Ability to manage multiple priorities and work in a fast-paced environment with minimal supervision.
      
    • Pleasant personality and professional telephone manner is essential.
      
    • Excellent organizational, oral and written communication skills, customer service skills.
      
    • Good attention to detail and ability to maintain confidentiality essential.
      
    • Desire to work with low-income, culturally diverse, and at-risk families
      
    • Must have evidence of full COVID-19 immunization or a religious or medical exemption upon hire
      
    • Ability to work effectively with and meet the needs of people from a diverse range of backgrounds, cultures, and identities, including underserved communities and people from the different racial groups, socioeconomic statuses, nationalities, and languages that make up CTI's clientele
      
    • Must be able to pass EEC background check which includes fingerprinting.
      
    • Bilingual skills (Spanish/English) is preferred.
      
      Commitment to Diversity Equity and Inclusion
      Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.
      All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.
      This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.

Keywords: Community Teamwork, Lowell , Receptionist, Administration, Clerical , Lowell, Massachusetts