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Administrative Specialist - Youth Services

Company: Community Teamwork
Location: Lowell
Posted on: May 8, 2024

Job Description:

Administrative Specialist - Youth Services

Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 500 employees dedicated to reducing barriers and creating opportunities for low income individuals and families.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We are dedicated to making a positive impact in the lives of vulnerable populations. We provide essential services and support to those in need, aiming to foster growth and create meaningful change in our community.

We offer:

  • Starting Pay: $21.15
  • Casual work environment
  • 4 weeks of Paid Time Off
  • Medical
  • Dental
  • Vision
  • Paid Life Insurance
  • Tuition reimbursement
  • 12 paid holidays
  • Paid sick leave
  • Career advancement and professional development
  • 5% contribution to your 401K whether you participate on your own or not.
  • Great co-workers and a great mission with an outstanding Community Action Agency
  • 37.5 hour work week

    Role Overview:
    As an Administrative Specialist in our Youth Services program, you will play a pivotal role in supporting our mission by providing exceptional administrative assistance. This role requires a blend of strong communication skills, good time management, and outstanding organizational and customer service skills.

    Responsibilities include:

    • Provide departmental reception services, receiving and directing visitors or calls.
    • Prepares reports and presentations, often of a complex or confidential nature.
    • Supports organization of marketing materials, reception area, case management offices, and Mill You program to ensure a welcoming, inclusive and informational environment.
    • Organize and assist in planning meetings, events, and hosting client visits - internal/external. This includes maintaining and organizing meeting minutes and documentation.
    • Ensures that departmental operations comply with organizational policies and procedures. Participates in and contributes to special projects as directed by the department head.
    • Receives and responds to correspondence and maintains departmental records.
    • Communicate with vendors to ensure that administrative or program needs are maintained.
    • Serve as the liaison with CTI administrative offices and Division to ensure follow through and completion of all administrative tasks.
    • Collaborate with Youth Services "Front Door" staff to communicate/engage needs of young adults accessing the Youth Opportunity Center.
    • Participate in trainings to support a youth-focused, trauma informed lens.
    • Participate in program meetings as required.
    • Performs other related duties as required.

      Qualifications include:

      • High School or Equivalent.
      • Prior relevant experience preferred.
      • Ability to build collaborative relationships.
      • Excellent customer service, organizational, interpersonal, oral and written communication skills.
      • Ability to work well under pressure with good problem solving and decision making skills.
      • Ability to manage multiple priorities and work in a fast-paced environment with minimal supervision.
      • Excellent attention to detail and ability to maintain confidentiality.
      • Excellent teamwork skills.
      • Proficient Computer Skills to Include Windows, Microsoft Word, Excel, Internet, and comfort learning new software and tracking systems.
      • Must be able to work a flexible schedule including evenings and weekends.
      • Bilingual skills (English/Spanish, English/Khmer, English/Portuguese) preferred.

        Commitment to Diversity Equity and Inclusion
        Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.

        All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.

        This is an exciting opportunity to become an integral member of an innovative, outcome focused team in an organization committed to excellence.

Keywords: Community Teamwork, Lowell , Administrative Specialist - Youth Services, Administration, Clerical , Lowell, Massachusetts

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