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Laundromat Manager

Company: Laundromax
Location: Lowell
Posted on: January 13, 2022

Job Description:

Laundromax is looking for positive, happy people to build and lead a team to higher levels of customer service and experiences!!!If your current job still is not recognizing your hard work and talent and you know you could do a better job than the person above you, We have the opportunity for you TODAY!.Come build a solid team around you, come make a difference and see how nice it is to really be appreciated and valued for the work you DO!!!MUST HAVE RELIABLE TRANSPORTATIONMAKE YOUR OWN SHIFTS AND SCHEDULES!!!!Come learn new skills and have the chance that others will not give you.STOP being promised things that never happen!! Come in today and see what a great opportunity this is...and we will give you a promotion with-in 90 days!!!Enjoy your life and your job today! Managers are driven self-starters who are eager about customer service. Our managers are the face of the store and must be willing to take ownership responsibilities!Responsible for driving high levels of customer satisfaction, retention and growthParticipate in the screening and selection process for staffing needs of store locationEnsure training procedures and evaluations are adhered to, while identifying and developing top talentFoster a safe, positive and fair work environment by driving accountability to ensure that company policies and procedures are followed without exceptionDevelop employee schedules while adhering to budgeted payroll hoursResponsible for ensuring payroll is accurate and timelyEnsure all tools and logs are being used to maintain high levels of operational equipment used by the customersMaintain a continual focus on store cleanliness and the availability and functionality of ancillary items such as laundry carts, folding tables and televisionsEnforce safe practices to prevent accidents and injuries inside and outside of the storeAbility to manage emergency situations such as fires, floods, severe weatherEnsure security alarms and surveillance equipment are operationalEnsure adequate levels of inventory are in stock are maintained; accurately conducting inventory counts; ensure a good visual presentation of products is always maintained.Responsible for ensuring all logs are being used to report equipment and building maintenance issues Conduct frequent audits of preventative maintenance tasks; such as lint screen cleaningsImmediately escalating hot water, heating, air conditioning and other equipment problems; and the ability to troubleshooting equipment problems and performing minor repairsTraining employees in processing retail sales and upselling customersContinual focus on keeping associated costs low (proper selection of washers/dryers, detergent use, card use)Accurate and honest reporting of all information; immediately notifying District Manager of any discrepanciesQuickly responding to VTM and bill changer problems, even when off dutyParticipation in and execution of promotional programs; ensure that procedures in collecting coupons, forms or other information are followed and promotional logs are used accuratelyResponsible for ensuring accurate and timely retail sales and other information is submitted on a weekly basisExecution of initiatives to improve the store financial performance; suggesting ways to improve sales or reduce costs.Job Requirements:Must have 3 or more years of experience in retail salesMust have at least 2 years of experience leading a teamMust be willing to submit to drug and alcohol screenings when requestedMust be able to stand for up to 8+ hours at a time for a shiftMust be able to lift 35 poundsMust be able to communicate with all customers and associates in a professional mannerAbility to resolve customer issues/complaints in a fashionable and timely mannerAbility to train all store associates in their assigned tasksAbility to work a flexible schedule Our managers typically are scheduled 4 weekdays and 1 weekend day (45 hours a week) each week as a baseline. Typically working Monday, Tuesday, Thursday, Friday & Saturdays. Our managers on occasion may need to cover a different shift (including overnight hours) if the business dictates.WHAT WE OFFER:Benefits for full-time employeesBonus ProgramCompany Uniforms ProvidedCompetitive WageEmployee Discount ProgramFlexible schedules for full-time and part-time employmentFun, Energetic Work EnvironmentHoliday PayPromotionsReferral ProgramRetention ProgramEmployees who wish to enter the workplace on or after February 9, 2022 must be fully vaccinated against COVID-19.PI159881167

Keywords: Laundromax, Lowell , Laundromat Manager, Executive , Lowell, Massachusetts

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