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Business Operations Manager

Company: MACOM
Location: Lowell
Posted on: June 17, 2022

Job Description:

Company Overview:

MACOM designs and manufactures semiconductor products for Data Center, Telecommunication and Industrial and Defense applications. Headquartered in Lowell, Massachusetts, MACOM has design centers and sales offices throughout North America, Europe and Asia. MACOM is certified to the ISO9001 international quality standard and ISO14001 environmental management standard.

MACOM has more than 65 years of application expertise with multiple design centers, Si, GaAs and InP fabrication, manufacturing, assembly and test, and operational facilities throughout North America, Europe, and Asia. Click here to view our facilities. In addition, MACOM offers foundry services that represents a key core competency within our business.

MACOM sells and distributes products globally via a sales channel comprised of a direct field sales force, authorized sales representatives and leading industry distributors. Our sales team is trained across all of our products to give our customers insights into our entire portfolio.


MACOM is an Equal Opportunity Employer committed to a diverse workforce. MACOM will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, gender identity, gender expression, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, disability, genetic information, veteran status, military obligations, or membership in any other category protected under applicable law.

Reasonable Accommodation:

MACOM is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. If you have a disability and are in need of a reasonable accommodation with respect to any part of the application process please call +1-978-656-2500 or email HR_Ops@MACOM.com. Provide your name, phone number and the position title and location in which you are interested, and nature of accommodation needed, and we will get back to you. We also work with current employees who request or need reasonable accommodation in order to perform the essential functions of their jobs.

Business Operations Manager

We are seeking a Business Operations Manager to join us to drive MACOM's sales operations processes. An ideal candidate is a quick learner who demonstrates strong leadership, independent thinking, possesses organizational expertise, is an excellent cross-functional communicator, and has a passion for data driven solutions & strategies. As a member of the Business Operations team, you will drive sales and operational efficiencies across the company collaborating closely with our customers, engineering & product teams, sales, customer service, operations, and finance. Ultimately, you will ensure that the business performance is in line with company goals.

You will operate at the commercial center of a high performing semiconductor organization and have an opportunity to significantly influence the company's business performance.


* Be the link between sales & product marketing and the operations & supply chain teams to ensure key customer accounts are served with priority.
* Provide leadership, while working with your internal partners to meet revenue and customer commitments.
* Product pricing controls, quotation support and annual account-based pricing negotiations.
* Prepare large value opportunities for Sales and Executive leadership review.
* Lead and manage tactical engagement at key customers accounts as related to demand fulfilment, forecasts, expedites and general sales administration.
* Collaborate with Product Marketing Managers and Field Sales Management regarding demand forecasts as part of both the Quarterly bookings forecast and the Annual Operating Plan (AOP) process.
* Work closely with supply chain teams to ensure forecasts are supported and provide support on the E&O and SIOP processes to operations.
* Ownership of sales related MRP master data for your designated product lines.
* Analyze, document and implement business processes, workflow and business system enhancement.

Education & Experience:

* BS degree required. Engineering preferred; MBA strongly preferred. Will consider relevant experience with undergraduate degree in Business, Finance, Sales & Marketing, or relevant field
* Experience in a similar role preferably within Semiconductor or a technology industry
* Technical orientation and emphasis on manufacturing is a plus
* Demonstrated experience with pricing and with profit and loss (P&L)
* Business acumen and experience supporting sales organizations.
* Highly proficient and strong analysis skillset. Proficiency in excel, data analytics, visualization, and reporting.
* Ability to gather and analyze large amounts of information quickly and problem solve effectively.
* Effective communication, writing, and presentation-building skills.
* Strategic thinker with a proven ability to translate technical requirements/issues into the business context or vice versa.

Keywords: MACOM, Lowell , Business Operations Manager, Executive , Lowell, Massachusetts

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