Global Operations Project-Program Manager

Company: Dell Technologies
Location: Lowell
Posted on: June 24, 2022

Job Description:

The Curriculum Manager will be an integral member of a team dedicated to bringing Dell Technologies training and certification to students in higher education, with the goal of enhancing access to world-class education for communities historically under-represented in the technology industry. In collaboration with a dedicated team of learning experts as well as business partners and stakeholders in Education Services, Sales, University Relations, Diversity & Inclusion and others, you will be responsible for identifying learning requirements and designing compelling training and credentials as part of the Develop with Dell program. The program delivers curricula to 2- and 4-year colleges serving minority communities, enabling increased awareness of and preparation for successful roles in tech.

**Principal tasks and responsibilities:**

- Define curriculum requirements and roadmap
- Conduct industry research and work with Dell stakeholders to define entry-level role requirements
- Work with faculty at 2- and 4-year colleges to define learning requirements
- Collaborate to design curricula aligned to student needs, market trends and industry hiring requirements
- Build knowledge validation / certification strategy for subject areas
- Develop roadmap of additional programs and enhancements
- Build and deliver industry-leading learning
- Collaborate with external and internal teams on experience, structure and content
- Work with Dell practitioners, partner program teams and others to incorporate 'real world' experience into curriculum
- Ensure content accuracy, relevance and quality
- Define next-generation delivery methods and ensure content compatibility
- Deliver an industry-leading learning experience enhancing students' workforce readiness and Dell brand
- Sustaining management and improvement of learning portfolio
- Track consumption, adoption and learner feedback on courses
- Identify opportunities for content and experience improvement
- Monitor industry trends and emerging IT industry roles, continuously enhancing portfolio of course offerings to maintain leading-edge workforce readiness for students

**Required knowledge and qualifications:**
- Excellent verbal and written communication skills
- Demonstrated passion and experience in fostering an inclusive and diverse environment
- Commitment to improving the experience of historically underserved communities
- Proficiency in working in a multi-cultural environment
- Research and analytical skills
- Ability to influence others to achieve results
- Experience designing, building and delivering compelling learning experiences
- To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

**Experiences and Education:**
- Experience working with cross-functional, multi-cultural teams including external groups (customers, partners, community groups, etc.)
- Experience in a training, enablement or student services role
- Completion of MBA or Master's degree required
- 6+ years of relevant experience
- Here's our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today.

Keywords: Dell Technologies, Lowell , Global Operations Project-Program Manager, Executive , Lowell, Massachusetts