Sales & Service Manager
Company: Newburyport Five Cents Savings Bank
Posted on: November 19, 2022
Newburyport Bank is a premier community bank in the Greater
Seacoast looking to expand our team. We are currently hiring for
the position of Sales and Service Manager at our Storey Ave.,
Newburyport location. If you are seeking an organization who treats
customers, employees, and community members with respect, fairness,
and an unwavering commitment to professional growth and
development, apply now.Responsibilities include:
- Demonstrates understanding of the Bank's ongoing Mission,
Vision and core values.
- Provides superior professional service to all customers.
- Assists the Business Development Manager with supervising,
motivating and coaching employees to ensure professional and
efficient and effective operations of the branch.
- Approves policy exceptions and override transactions and
responds to customer complaints effectively, professionally and in
a timely manner.
- Addressing and resolving department employee relations
- Promotes the Bank's services and looks for opportunities to
expand customer relationships.
- Responsible for the overall operational soundness of the
branch; including but not limited to , cash audits, dual control,
new account opening and the opening and closing procedures.
- Must possess a minimum of a high school diploma with a minimum
of 5+ years, or equivalent increasingly responsible customer
service/supervisory experience within a banking/retail environment.
A minimum of 2 years bank teller experience is extremely
- General knowledge of teller and customer service functions
within the Branch and willingness to acquire/develop managerial,
business development, customer service and staff management skills.
Proven ability to perform multiple tasks, prioritize duties and
delegate responsibilities effectively.
- Experience and comfort level with Microsoft applications,
banking products and services, in addition to demonstrated aptitude
for math and working with numbers required.
- Deliver excellent customer service, written and verbal
communication, organizational and interpersonal skills required.
Ability to work as an effective team member and team leader
required.Member DIF /Member FDIC /Equal Housing Lender /Bank
Keywords: Newburyport Five Cents Savings Bank, Lowell , Sales & Service Manager, Executive , Newburyport, Massachusetts
Didn't find what you're looking for? Search again!