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Case Manager - EA Family Advocate

Company: Community Teamwork
Location: Lowell
Posted on: November 15, 2023

Job Description:

Housing Support Case Manager - Youth Services
Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 500 employees dedicated to reducing barriers and creating opportunities for low income individuals and families.
At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.
We offer:


  • Casual work environment
  • 4 weeks of Paid Time Off
  • Medical
  • Dental
  • Vision
  • Paid Life Insurance
  • Tuition reimbursement
  • 12 paid holidays
  • Paid sick leave
  • Career advancement and professional development
  • 5% contribution to your 401K whether you participate on your own or not.
  • Great co-workers and a great mission with an outstanding Community Action Agency
  • 37.5 hour work week


  • are seeking a Housing Support Case Manager as part of CTI's Youth Services team located at the Youth Opportunity Center. The Housing Support Case Manager will be responsible for case management for at risk and homeless youth between the ages of 16-24. Will provide advocacy, support, and community connection to assist clients and families to overcome barriers to self-sufficiency, working towards stable housing and well-being.

    Responsibilities include: Assess for general housing needs with each participant, formulation of housing and stabilization individualized service plans, perform regular Youth Housing programming visits in the community, work closely with individuals to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process; may assist other Youth Services team members as needed, supporting programming and difficult or complex situations.

    Qualifications:

    • Bachelor's Degree preferred, preferably in a Human Services related field. Minimum 5+ years' direct case management experience may substitute for degree.
    • Two years of experience working with at risk youth.
    • Ability to work comfortably with at-risk youth in both group and individual settings, preferably with experience supporting at risk youth entering into employment and post-secondary education.
    • Minimum of one year assessment, advocacy and case management work in a Human Service field required.
    • Demonstrated knowledge of community resources available to low-income individuals and families.
    • Excellent customer service, organizational, oral and written communication skills.
    • Ability to manage multiple priorities and work in a fast-paced environment.
    • Proficient computer skills required in basic computer software and data collection systems.
    • Excellent crisis management skills.
    • Ability to maintain accurate records and confidentiality of information.
    • Excellent attention to detail.
    • Bilingual (English/Spanish, English/Khmer, English/Portuguese) preferred.
    • Valid Driver's License


      Commitment to Diversity Equity and Inclusion

      • Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.


        All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.

        This is an exciting opportunity to become an integral member of an innovative, outcome focused team in an organization committed to excellence.

Keywords: Community Teamwork, Lowell , Case Manager - EA Family Advocate, Executive , Lowell, Massachusetts

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