Telephonic Case Manager RN Medical Oncology
Company: UnitedHealth Group
Location: Boston
Posted on: June 2, 2025
|
|
|
Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. -
-
We're making a solid connection between exceptional patient care
and outstanding career opportunities. The result is a culture of
performance that's driving the health care industry forward. As a
Telephone Case Manager RN with UnitedHealth Group, you'll support a
diverse member population with education, advocacy and connections
to the resources they need to feel better and get well. Instead of
seeing a handful of patients each day, your work may affect
millions for years to come. Ready for a new path? Apply today!
The -Telephonic Case Manager RN Medical/Oncology -will identify,
coordinate, and provide appropriate levels of care. -The Telephonic
Case Manager RN Medical/Oncology is responsible for clinical
operations and medical management activities across the continuum
of care (assessing, planning, implementing, coordinating,
monitoring and evaluating). This includes case management,
coordination of care, and medical management consulting.
This is a full-time, Monday - Friday, 8am-5pm position in your time
zone.
You'll enjoy the flexibility to work remotely* as you take on some
tough challenges. -
-
Primary Responsibilities: -
Make outbound calls and receive inbound calls to assess members
current health status
Identify gaps or barriers in treatment plans
Provide patient education to assist with self-management
Make referrals to outside sources
Provide a complete continuum of quality care through close
communication with members via in-person or on-phone
interaction
Support members with condition education, medication reviews and
connections to resources such as Home Health Aides or Meals on
Wheels
This is high volume, customer service environment. You'll need to
be efficient, productive and thorough dealing with our members over
the phone. Solid computer and software navigation skills are
critical. You should also be solidly patient-focused and adaptable
to changes.
-
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in. -Required
Qualifications:
Current, unrestricted RN license in state of residence
Active Compact RN License or ability to obtain upon hire
3+ years of experience in a hospital, acute care or direct care
setting
Proven ability to type and have the ability to navigate a Windows
based environment
Have access to high-speed internet (DSL or Cable) -
Dedicated work area established that is separated from other living
areas and provides information privacy
Preferred Qualifications
BSN
Certified Case Manager (CCM)
1+ years of experience within Medical/Oncology
Case management experience
Experience or exposure to discharge planning
Experience in a telephonic role
Background in managed care
*All employees working remotely will be required to adhere to
UnitedHealth Group's Telecommuter Policy. -
- -
-At UnitedHealth Group, our mission is to help people live
healthier lives and make the health system work better for
everyone. We believe everyone-of every race, gender, sexuality,
age, location and income-deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes - an
enterprise priority reflected in our mission. - -
-
-
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. - - -
- -
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment. - -
-
Keywords: UnitedHealth Group, Lowell , Telephonic Case Manager RN Medical Oncology, Executive , Boston, Massachusetts
|
Click
here to apply!
|
