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Hospitality Worker I - UMass Lowell - Inn and Conference Center

Company: ARAMARK
Location: Lowell
Posted on: September 23, 2022

Job Description:

Job DescriptionThe Hospitality Worker I is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.Job Responsibilities Greet and provide customer service to guests while anticipating their needs Book reservations and coordinate registration Operate a register and/or software system to complete cash and credit card transactions Answers phone calls and emails and delivers messages as needed Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc. Other duties and tasks as assigned by managerThe job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activates may change, or new ones may be assigned at any time with or without notice.Qualifications Previous guest services experience preferred Demonstrates excellent customer service skills Demonstrates interpersonal and communication skills, both verbal and written Demonstrate organizational skills, accuracy, and attention to detailThis role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).#FHPRM-20EducationAbout AramarkOur MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.About AramarkThe people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer Minority/Female/Disability/VeteranAramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.

Keywords: ARAMARK, Lowell , Hospitality Worker I - UMass Lowell - Inn and Conference Center, Hospitality & Tourism , Lowell, Massachusetts

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