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Shift Supervisor

Company: Heav'nly Donuts - Dracut - Broadway Road
Location: Dracut
Posted on: November 26, 2022

Job Description:

Holds the guest as their highest priority and role models exceptional guest service
Acknowledges all guests with a friendly smile and is highly responsive to needs and special requests
Empowers the team to satisfy guests and resolve problems
Communicates clearly with each guest in a friendly and courteous way
Performs daily duties in managers absence
Can be flexible with hours
Educates on the Guest Satisfaction Survey program and ensures receipt are issued with each order
Ensures service with speed are met throughout each shift at Drive Thru and Front Counter
Executes team service through effective deployment and communication
Ensures the restaurant meets food safety, sanitation and cleanliness standards during shift


Heav'nly Donuts has been serving New England's freshest coffee and donuts since 1975.

Featuring locations across Massachusetts and New Hampshire, Heav'nly Donuts provides customers with fresh brewed coffee in a variety of flavors and hand-cut donuts made daily. With that kind of fresh made, home-style service, it is no wonder why Heav'nly Donuts customers return again and again.

Each of our donut shop locations features a large selection of coffee and tea, specialty beverages, and fresh made and glazed donuts and treats. The Heav'nly Donuts difference is in our old fashioned donut making and coffee brewing style that customers come back for day after day. The coffee is brewed with no flavor shots to enhance flavor, the donuts are hand cut and made in each location, and the sandwiches and food are made fresh without processed ingredients. Egg sandwiches are made with fresh cracked eggs.

Heav'nly Donuts is not a chain of coffee shops---Heav'nly Donuts is where the freshest coffee and donuts in New England can be found!

The quality of freshly baked goods and hand-cut donuts is matched by the first-class customer service offered at each Heav'nly Donuts location.%2093256%

Keywords: Heav'nly Donuts - Dracut - Broadway Road, Lowell , Shift Supervisor, Hospitality & Tourism , Dracut, Massachusetts

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