Lift Operations Supervisor
Company: Sugarbush Resort
Location: Randolph
Posted on: February 3, 2026
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Job Description:
Please note, this position is located at Sugarbush Resort in
Warren, VT Seasonal (Seasonal) RESORT OVERVIEW : Sugarbush Resort
is a year-round destination offering some of the best skiing and
riding in the east, an award-winning ski school, golf, disc golf,
an array of dining venues, and a fully appointed Health and
Recreation Center. Do you want to join an all-star team dedicated
to delivering an unparalleled guest experience? Make this your best
winter yet by joining the team at Sugarbush and taking advantage of
everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN
INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? : Our investment in each
employee includes a comprehensive wellness initiative, unwavering
commitment to safety, growth opportunities, and a wide variety of
resort benefits. Employees get to take advantage of our 4000 acre
playground including skiing, golf, mountain activities, health club
membership, resort discounts, and more, so it's easy to share your
enthusiasm for Sugarbush with our guests. POSITION SUMMARY : Join
the Sugarbush Lift Operations team this winter as a Lift Operations
Supervisor! Lift Operations Supervisor provides exceptional guest
service and are responsible for the safety of our guests while they
are loading, riding, and unloading our chairlifts. They also assist
the Lift Operations Manager in the supervision and daily operations
of the Lift Operations Department. This is a full-time seasonal
position with a starting pay of $22.00/hour. RESPONSIBILITIES:
Assist in the supervision of the daily operation of all ski lifts
at Mount Ellen and Lincoln Peak. Oversee operations on manager's
day off. Monitor work in progress, assign tasks, and issue daily
work assignments. Monitor all lift operations and RFID gates, and
take necessary action to maximize safety and efficiency, while
providing a high level of service to our guests. Inspect lifts,
lift areas (huts/ramps), lift corrals, and scanning operations
several times a day. Ensure the proper safety procedures are being
followed. Provide breaks to operators and scanners as needed, and
work as an operator or scanner as needed. Supervisory
responsibilities include assigning work, on- hill training, and
evaluating job performance. Ensure lifts open on time, monitor
staff's guest service skills, ensure minimal interruption of lift
service, timely and appropriate response to customer problems,
cleanliness and efficiency of lift and corral area, appearance and
presentation of staff, accurate completion of paperwork, and safe
daily operations of lifts. QUALIFICATIONS: Must be 18 years of age.
High School Diploma or equivalent required. 3 plus years of
relevant ski lift operations experience with prior supervisory
responsibility, or a combination of education/experience from which
comparable knowledge/skills are acquired. Broad base of basic
mechanical knowledge related to lift operations required. Thorough
understanding of lift operations, including scanning, crowd control
required. Excellent customer service skills required. Familiarity
with general ski resort operations and risk management principals
required. Proficient skiing or riding skills required.
Administrative and personnel management skills. Excellent
communication skills needed. Must be ability to handle emergency
situations calmly and effectively. Valid Drivers' License and
acceptable driving record are required. Sugarbush Resort is an
Equal Opportunity Employer. An offer of employment may be
contingent upon the results of a background, MVR, or criminal
records check.
Keywords: Sugarbush Resort, Lowell , Lift Operations Supervisor, Hospitality & Tourism , Randolph, Massachusetts
