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Human Resources Director

Company: New England Network Solutions
Location: Lowell
Posted on: March 20, 2023

Job Description:

Does This Describe You?
Are you a Human Resources professional that has led the HR strategy for a 150+ person company? Have you "been there done that?" Does the thought of stepping into a smaller 45-person, growing organization to share your experiences and help build amazing people processes excite you? Do you love building teams, coaching, and training people? Are you a results-oriented leader that is capable of motivating the team around you? Do you have strong HR policy experience? Do you love building training content and delivering training programs? Have you trained new managers and know what it takes to make them successful? If you said yes to these questions, then we want to talk to you!

Job Summary:
The Director, Human Resources (HR) provides executive-level leadership and guidance to the organization's HR operations. The Director will be responsible for and work with management to create and maintain training content and roll out training programs and reinforcement training related to processes, policies, and procedures. The Director is responsible for setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices, and identifying and implementing long-range strategic talent management goals. The Director is willing to take on tactical, day-to-day HR work while building a team as the business scales.

Supervisory Responsibilities:
--- Recruits, interviews, hires, and trains HR staff. Currently 1 full-time Recruiter on the team.
--- Oversees the daily workflow of the department.
--- Provides constructive and timely performance evaluations.
--- Handles discipline and termination of employees in accordance with company policy.

--- Collaborates with executive leadership to define the organization's long-term mission and goals; identifies ways to support this mission through talent management.
--- Identifies key performance indicators for the organization's HR and talent management functions; assesses the organization's success and market competitiveness based on these metrics.
--- Researches, develops, and implements competitive compensation, benefits, performance appraisal, and employee incentive programs.
--- Provides guidance and leadership to the management team; assists with resolution of human resource, compensation, and benefits questions, concerns, and issues.
--- Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.
--- Maintains knowledge of laws, regulations, and best practices in employment law, human resources, and talent management.
--- Drafts and implements the organization's staffing budget, and the budget for the human resource department.
--- Participates in professional development and networking conferences and events.
--- Performs other duties as assigned.

Required Skills/Abilities:
--- Experience with Learning Management Software (LMS).
--- Experience writing training content (non-technical), and experience rolling out training programs.
--- Prior experience working with or knowledge of PEO relationships.
--- Excellent interpersonal and conflict resolution skills.
--- Excellent organizational skills and attention to detail.
--- Strong analytical and problem-solving skills.
--- Strong supervisory and leadership skills.
--- Thorough knowledge of employment-related laws and regulations.
--- Knowledge of and experience with varied human resource information systems.
--- Excellent verbal and written communication skills.
--- Proficient with Microsoft Office Suite or related software.

Education and Experience:
--- Bachelor's Degree in Human Resources, Business Administration, or related field required; Master's or law degree highly preferred.
--- Minimum of 10 years of human resource management experience required, with strategic, talent management, and/or business development experience highly preferred.
--- SHRM-CP or SHRM-SCP strongly preferred.

Benefits / Highlights:
100% paid medical plan including health, dental and vision
Matching 401K
Life Insurance
Paid Holidays
Referral bonuses
Paid certifications


Keywords: New England Network Solutions, Lowell , Human Resources Director, Human Resources , Lowell, Massachusetts

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