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Dell Technologies Services: Service Delivery Engineer

Company: Dell Technologies
Location: Lowell
Posted on: November 26, 2022

Job Description:

Dell Technologies Services helps customers accelerate their digital journey and achieve outcomes. Through an ecosystem of augmented intelligence, passionate experts, automated processes, and unmatched reach, we deliver end-to-end, modernized services from home to work, IT datacenters to the cloud. Our services are strategic to growth drivers for Dell Technologies overall and continue to experience growth in the sector. Our global team covers Sales, Portfolio Management, Service Delivery, Supply Chain, Data Science, Engineering, and more.
Join us as a Service Delivery Engineer (SDE) on our Professional Services team in Seattle, Indianapolis, or Boston, to do the best work of your career and make a profound social impact.
What you'll achieve
As a Service Delivery Engineer (SDE), you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers' priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.
You will:
Work on-site either as the sole person and/or as part of a team, delivering our leading-edge technology solutions,
Physically installing Dell products at our customer's sites
Implementing and placing solutions into operation in our customer's environment
Represent Dell in front of our customers, delivering high quality solutions
Training on the latest technologies and
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table.
Here's what we are looking for with this role:
Essential Requirements
Bachelor's Degree in Engineering, Engineering Technology or Computer Science
Exceptional communication, organizing and planning skills to oversee and efficiently implement program deliverables
Ability to travel up to 50%
Ability to lift/carry weight up to 30 lbs to physically install Dell products
Desirable Requirements
Knowledge of TCP/IP networking, virtualization and cloud technologies, VMWARE and Networking skills
Passion for technology and continuing education
Here's our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for -the data era. Join us and become a part of what's next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our -plan -to make the world a better place by 2030 here .
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here .

Keywords: Dell Technologies, Lowell , Dell Technologies Services: Service Delivery Engineer, IT / Software / Systems , Lowell, Massachusetts

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