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Help Desk Analyst III

Company: Robert Half
Location: Lowell
Posted on: October 14, 2020

Job Description:

Description Our client a leading biopharmaceutical company in Waltham is looking for a IT Support Engineer for a 6 month contract. IT Support and IT Operation covering the following hardware platforms bullPCs (primarily laptops, Windows based) bullPhones and mobile devices (iPhones and iPads) bullLocal North America servers (Windows based) bullConference room equipment Tasks includes bullSupport the North American organization and personnel with First and Second Line Support oHardware oSystems and software oDigital assets such as external websites bullSystem administration bullIT distribution and automation bullDevelop and evolve IT at the North America offices in collaboration with central IT at HQ bullParticipate in andor lead changes to the IT infrastructure andor the IT landscape at the North America offices in collaboration with central IT at HQ bullDocumentation bullCollaboration and communication with internal and external stakeholders (e.g. vendors) Requirements Expertise IT Support, Windows clients and servers, IOS mobile devices, network (TCPIP, patching cables), Administrate O365, Microsoft SCCM (Basics), Virtualization (basics in VMware) Previous experience of similar role andor computer science degree with a minimum of 2 years experience. Demonstrated skills in IT technology and IT support, working according to ITIL procedures (or equivalent). Ability to identify issues and provide recommended solutions to resolve. Previous experience within Pharma or MedTech industry and working with validated systems a bonus. Experience in O365 like Intune, OneDrive, Teams and basics in Azure is a bonus. Solid communication skills and ability. To apply email resume Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office ator visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Lowell , Help Desk Analyst III, Other , Lowell, Massachusetts

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