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LICENSED OPTICIAN FLEXIBLE PART TIME HOURS

Company: Charles River Community Health - Brighton Location
Location: Lowell
Posted on: October 16, 2020

Job Description:

LICENSED OPTICIAN FLEXIBLE PART TIME HOURS WHO YOU ARE: YOUR ROLE & IMPACT As part of a dynamic team at Charles River Community Health (CRCH), a healthcare practice providing comprehensive and compassionate care to underserved local communities, you will have the opportunity to provide exceptional customer experience in this exciting role. CRCH is currently in search of a detail-oriented and energetic Licensed Optician for our Brighton facility. He or she will ensure that the Optical Shop meets established operational efficiencies, customer care goals, remains fiscally responsible, and provides excellent support to enhance patient care while promoting quality performance! The CRCH Licensed Optician will be a team player, a positive agent of change, and will act as an innovator to help ensure the health centers operations remain operationally and financially sound by continually evaluating optical operational processes, procedures, and technology needs. The Licensed Optician will work closely with the Associate Director of Clinical Operations to ensure organizational strategic goals are met. YOUR RESPONSIBILITIES Interpret and fill optical prescriptions written by optometrists or ophthalmologists. Manage eyewear order cycle (placing order, receiving product, dispensing product, while accurately maintaining status of every order). Collaborate with team members to ensure all customers receive exceptional service. Counsel patients on lens type, frames, and style. Assist front desk staff in advising patients on eye wear pricing, particularly for uninsured, sliding fee patients, completing estimate and order paperwork as needed. Work with patients to order eyewear within guidelines of their insurance plans. Measure and fit contact lenses and provide advice on care and usage. Take frame and facial measurements to ensure correct fit and positioning. Advise patients when adjustments or repairs to spectacles are needed. Select, order, and maintain a range of optical, inventory products. Assess lenses on delivery to ensure that they meet the required specifications. Arrange and maintain shop displays. Meet with sales representatives from vision care product suppliers. Assist with patient registrations if needed. Participate in the implementation and maintenance of Vision Departments point of sale system. Acquire training in the use of ancillary testing equipment as appropriate. Perform other duties as assigned. YOUR QUALIFICATIONS & COMPETENCIES Massachusetts State License 1 to 3 years of optical experience preferred Strong customer service and attention to detail proficiencies, with a team-oriented and proactive approach Exceptional communication skills with the ability to educate consumers in person, over the telephone, and online Strong critical thinking, problem-solving, and time management abilities in order to juggle competing priorities High level of comfort with excel, data reports, graphs, budget workbooks, and spreadsheets Bilingual in English and Spanish preferred WHO WE ARE & WHAT WE DO Charles River Community Healths mission is to improve the health and well-being of the communities of Allston, Brighton, Waltham and surrounding areas by providing quality, compassionate, coordinated care that is patient-centered, family friendly, and community focused. CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, and 80% of those served are well below the poverty line while over 60% speak in a language other than English. We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community. We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial and other barriers to care, and eliminating health care disparities for our patients. We also advocate for the needs of our patients, the community, and public health causes. OUR PROMISE If you are passionate about providing access to quality and compassionate care to the underserved, you will find your career rewarding and impactful. As Licensed Optician, you will be part of a dynamic and fast-paced team with a shared to deliver healthcare excellence and outstanding customer service! OUR BENEFITS & PERKS Medical & Dental Insurance Short & Long-term Disability Insurance Generous Paid Time Off Flexible Spending Account Employee Assistance Program Tickets at Work Health Reimbursement Arrangement Travel Reimbursement Professional Development Opportunities Solid track record of developing and promoting employees internally!

Keywords: Charles River Community Health - Brighton Location, Lowell , LICENSED OPTICIAN FLEXIBLE PART TIME HOURS, Other , Lowell, Massachusetts

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