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Application Support Analyst III

Company: Kforce Technology Staffing
Location: Lowell
Posted on: November 19, 2020

Job Description:

RESPONSIBILITIES Kforce has a client in search of an Application Support Analyst III in Cambridge, MA. Summary In this role, you have the opportunity to be responsible for monitoring and supporting user onboardingengagement for the Company and Support Services portals, digital solutions to help remove the non-clinical barriers to help patients get started and stay on therapy. You are responsible for Serving as the company system administrator supporting the US-based team Supporting the user pre-registration processes, customer onboarding for the company portal Monitoring the enrollment and engagement - initiating actions for users who are stuck in a process Supporting the business with standard ad-hoc reporting of engagement-related data to support our business needs (e.g., developing reports to share with business stakeholders on the performance of the product) Communicating challenges and issues to appropriate internal stakeholders REQUIREMENTS Tableau, PowerBI, OBI or other report suite experience is required Salesforce.com experience is preferred Experience in the healthcare industry is preferred (financial services or other regulated industry is acceptable) Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology Staffing, Lowell , Application Support Analyst III, Other , Lowell, Massachusetts

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