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Mortgage Originations & Support Manager

Company: Softworld, Inc.
Location: Lowell
Posted on: November 20, 2020

Job Description:

Job Number 233545 Mortgage Originations Support Manager Job Description Responsible for driving performance optimization while providing strategic oversight and leadership to the overall mortgage process with a specific focus on Mortgage Originations, Secondary Capital Markets, Systems and Technology. This position will provide leadership representation to other departments and stakeholders for initiatives that impact both Mortgage Operations and Mortgage Services, with the intent of creating the optimal lending and servicing platform that ensures proper controls, procedures and people systems are in place to effectively grow the organization and ensure operating efficiency. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Drive the development of activities and initiatives, including implementation support of strategic initiatives Proactively anticipate business opportunities, and lead investigation, design and execution of those initiatives - analyze solutions, build the business cases, influence stakeholders, make recommendations and drive the execution of desired changes Provide guidance to Mortgage Operations Mortgage Services on certain strategic initiatives and take the lead in others. Scope, plan, and structure work when applicable. Gain alignment with the Operations leaders on timelines, implications, and key metrics Drive the development of quantitative and qualitative assessment tools for strategic analysis, business valuation, performance analysis, etc. Address new or updated published policies and procedures with leaders and identify training gaps Identify, monitor, and keep apprised of industry and technology trends, channel evolution, and industry strategies and tactics evaluate issues that could potentially impact Mortgage Operations or Mortgage Services, and the organizations overall performance Leads organizational change and facilitates successful launch and implementation of any new programs which impacts sales and operations Work closely with compliance and Quality Control Areas. Coordinate responses to various QC, Compliance, and regulatory reviews. Develop strategic initiatives to support regulatory compliance needs and reduce overall risk. Responsible for hiring, training, evaluating, developing, promoting, compensating, and disciplining subordinates within current policies and procedures established through Human Resources and within approved budget guidelines. Make recommendations for loan product pricing, promotion, and policies to ensure competitiveness. Ensures loan portfolio meets Secondary Capital Market requirements by measuring compliance with established policies, regulatory guidelines, and sound lending practices. Monitors daily interest rate pricing and makes recommendations to the VP of Mortgage Lending for any changes in daily rates necessary to limit the credit union's long-term interest rate risk. Manage and monitor all aspects of the credit unions secondary capital markets including the TBA hedge and loan delivery functions. Set weekly and monthly goals for Assistant Managers and Team Leaders to ensure the department as well as company goals are met and keep the VP of Mortgage Lending informed and updated on the results. Responsible for conducting Annual Performance reviews for all areas of responsibility. Assist in conducting in-house and external training classes for credit union personnel. Complete all required Bank Secrecy Act related training annually and maintain knowledge of current BSA policies, specifically those related to functions performed with the department and identifying and reporting possible suspicious activity. Job Competencies Visionary Leadership Strategic Focus Innovation Managing Work Collaboration Communication Continuous Learning Professional Development Decision MakingProblem Solving Facilitating Change Delegating Responsibility Guiding Developing Staff Education and Experience Requirements Minimum of 5 years experience in managing the Originations, Secondary Capital Markets, Loan Delivery and Systems and Technology. Knowledge of FNMA and FHLMC guidelines, mortgage compliance, secondary market servicing, staff training and development Excellent communications skills Ability to handle multiple priorities BABS degree preferred Preferred system experience LOSPOS System, LPADU, Product Pricing Engine, Mortgage Servicing Platform, Data Warehouse Requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Additional Eligibility Requirements Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint) Excellent presentation and organizational skills ability to collaborate, manage and expand relationships across the organization and with all levels of management Thorough understanding of mortgage industry data and current issues, including knowledge of mortgage lending, origination, servicing, underwriting quality control requirements and due diligence. Knowledge of Loan Originations Systems (LOS), Point-of-Sale, Product Pricing Engine (PPE) Experience managing large hedge and TBA pipelines THIRD PARTY AGENCIES, SUBCONTRACTORS, AND RECRUITERS NEED NOT APPLY. Applicants received from firms will not be considered. Subcontracting is not available for this position.

Keywords: Softworld, Inc., Lowell , Mortgage Originations & Support Manager, Other , Lowell, Massachusetts

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