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User Experience (UX) Director

Company: Robert Half
Location: Lowell
Posted on: November 21, 2020

Job Description:

Description Develop a plan for customer digital experience bases on customer and market research. Road-map communicate and refresh on regular basis to ensure relevancy. Build and continuously improve a robust and thoughtful approach to gather customer insights and collaborate with other research teams in Analog to align on best practice. Identify best method or mix of quantitative and qualitative methods based on research questions, timeline and resourcing. Designing, conducting, and analysing results from a variety of research studies including usability lab studies, remote research, field studies and survey design. Recruit and schedule usability participants for research studies. Translate customer wants and needs into actionable technical and service requirements. Provide direction and vision for evolving the role of research in product development identify opportunities to increase efficiency and impact. Build positive, collaborative relationships across User Experience Design, Product Management, and Development teams. Synthesize a wide range of primary and secondary data types to perform quick and thorough analyses leading to focused, insightful, and actionable findings. Successfully persuade decision makers at all levels of the organization to take aligned action on research findings - inspire them and help them internalize opportunities to delight customers and differentiate our service. Develop insight-based knowledge management frameworks to drive decision-making and prioritization of investments. Requirements detail oriented Experience Designing The Creative Group (TCG), a Robert Half company, matches creative, digital and marketing professionals with some of the best companies on a freelance, project or direct-hire basis. At TCG, we understand that you have a real passion for your work, and we spend time with you from the beginning in order to assess your skills, determine your strengths and figure out the type of work you want to do. Our personalized approach, innovative matching technology and global network with local market expertise help you find the creative, marketing and digital jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go Contact your local TCG office ator visit www.roberthalf.comjobscreative-group to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 The Creative Group. A Robert Half Company. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Lowell , User Experience (UX) Director, Other , Lowell, Massachusetts

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