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Employee Relations Specialist

Company: Softworld, Inc.
Location: Lowell
Posted on: November 23, 2020

Job Description:

The Employee Relations Specialist is a member of the Human Resources team and works under the general direction of the Human Resources Manager performing a range of HR functions. The Employee Relations Specialist serves as a trusted advisor to managers and team leaders to provide guidance on a wide range of employee relations issues. This role will participate in proactive employee relations initiatives and other HR programs that contribute to overall strategy of the department and the organization. Essential Functions Counsels managers and team leaders concerning employee performance issues, including advising on employee coaching, performance improvement plans, corrective actions, and terminations minimizing the risk of adverse action. Assist in investigating and monitoring claims of harassment, discrimination, workplace violence and other issues to reach an effective solution. Reviews all disciplinary action prior to it being issued to employees to ensure organizational consistency in enforcement and documentation standards. Serve as a role model, ambassador, and teacher of company values, vision, and standards of conduct. Counsel and support leaders and employees and recommend effective actions that will lead to the desired culture. In collaboration with HR Leadership, recommends and assists with writing and communicating HR policies and procedures. Maintain, train and monitor compliance with annual performance evaluation program. Maintain a central database of all employee disciplinary actions. Conduct and document exit interviews. Monitor and report on trends concerning turnover. Works collaboratively with the Learning Development department in coordination of Employee Engagement Surveys. Provides support during any audit including OFCCPAffirmative Action, Wage Hour, I-9 compliance and any other federal or state level audits. Training managers and leaders on their roles responsibilities regarding policy and legal compliance. Responsible for monitoring unemployment claims and attending hearings. Perform other job-related duties as assigned by Managers(s). Education and Experience Requirements Bachelor's degree in human resources, industrial organizational psychology, business administration, communication or related field. Minimum of 1-2 years of employee relations andor employment law experience. HR certification preferred. Additional Eligibility Requirements Thorough understanding of Federal and State employment laws. Ability to remain poised and professional under potentially contentious situations. Sensitivity in working with confidential information.

Keywords: Softworld, Inc., Lowell , Employee Relations Specialist, Other , Lowell, Massachusetts

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