Senior Relationship Banker

Company: Newburyport Bank
Location: Salisbury
Posted on: May 11, 2022

Job Description:

Newburyport Bank is a premier community bank in the Greater Seacoast looking to expand our team. If you are seeking an organization who treats customers, employees, and community members with respect, fairness, and an unwavering commitment to professional growth and development, apply now. We are currently recruiting for a Senior Relationship Banker.This role will require flexibility and willingness to travel to branches providing coverage and supporting department projects as needed. In addition, the Senior Relationship Banker will also assist with preparing Retail audits and Retail policy and procedure development.Responsibilities include the following: however, other duties may be assigned as dictated by business need:Demonstrates understanding of and commitment to the Bank's ongoing mission, vision and core values.Maintains a thorough knowledge of all Newburyport Bank products, services, procedures, policies and appropriate regulatory issues relating to daily job functions including but not limited to: Bank Secrecy Act; Privacy; Fair Lending; Regulation E; deposit, transaction and loan accountsConsistently provides superior professional service to all customers with helpful, professional, friendly behaviors reflecting commitment to the high service excellence standards expected at Newburyport Bank.Implements all recommendation strategies, including new products and services developed by management.Participates in all Bank wide incentive programs and Bank business development initiatives, while promoting products and services to add value and create customer awareness.Services customers by processing a variety of transactions with minimal or no errors according to established Newburyport Bank policies and procedures; including but not limited to: accepting checks for cash and deposit; processing payments for loans and other services; maintaining necessary logs and processing mailed deposits; completing incoming and outgoing wire documentation.Identifies and matches customer needs with Newburyport Bank products and services by interviewing customers and discussing their financial needs including making referrals to other colleagues and departments to ensure customer needs are met.Opens new accounts, certificates of deposit, and all other ancillary products offered by the Bank.Assists customers with ATM related issues, daily ATM balancing procedures and night deposit procedures.Performs security function by opening and closing Bank and vault, and ensuring overall safety and security of Bank grounds.Maintains thorough knowledge of vault policies and procedures, performs vault duties, oversees drawer limits and performs cash verifications of all currency in and out of vault including preparation and verification of Fed currency shipments.Masters the Primary Purpose and Essential Duties of the Relationship Banker job design.Minimum of high school education or equivalent in addition to 3+ years of retail or customer service experience, preferably in a teller and or customer service role or equivalent combination of both.Proficiency with Microsoft applications including Outlook, Word and Excel. Comfortable with utilizing internet based applications.Basic understanding and aptitude for math, working with numbers and cash handling.Demonstrated aptitude for Customer Service, and comfort level with verbal and written communications. Detail orientation and organizational skills.Ability to work effectively as part of a team.Ability and willingness to work nights and weekends as requested.Benefits:Medical, vision and dental insurance401k matchHealth and wellness programsFlexible schedule with paid time offCompany training and developmentTuition reimbursement opportunitiesMember DIF /Member FDIC /EOE/Disabilities/Veterans /Equal Housing Lender /Bank NMLS#413282PM21PI173325221

Keywords: Newburyport Bank, Lowell , Senior Relationship Banker, Other , Salisbury, Massachusetts