Key Carrier Coor
Company: The TJX Companies Inc
Location: Newburyport
Posted on: May 12, 2022
Job Description:
All 1,000 of our Marshalls stores embrace discovery, from
designer luggage to statement shoes. Our assortment of brands is
always changing, but our mission to provide the surprises that make
the everyday a little more fun is unwavering. Just like working
here. Everyone encourages each other and embraces the excitement
that can come with change. Each shift is a new opportunity to
Discover Different.Posting Notes: Marshalls Store 0430 -- 25 Story
Avenue -- Newburyport -- MA -- 01950 Job Summary: The Key Carrier
role is an elevated extension of the Coordinator role. Key Carriers
alternate their role based on store needs, predominantly performing
the role of Coordinator and occasionally acting as Key Carrier,
taking on a leadership role in maintaining all aspects of the
store. Key Carriers must have open availability, including nights
and weekends. Responsibilities:
- Role models exceptional customer service
- Creates a positive internal and external customer
experience
- Promotes a culture of honesty and integrity; maintains
confidentiality
- Acts as Manager on Duty in adherence with company policy and
procedure
- Ensures store team executes tasks and daily activities in
accordance with store plan; reprioritizes as needed
- Addresses immediate customer service issues and provides
appropriate coaching to Associates
- Exercises discretion regarding customer service policies in
order to satisfy customers
- Maintains proper Associate coverage in service areas for a
positive customer experience
- Ensures Associates adhere to all operational procedures
- Ensures opening/closing procedures are executed in accordance
with company guidelines
- Communicates accurately and effectively with management and
Associates when setting and addressing priorities; provides
periodic progress updates
- Provides and accepts ongoing recognition and constructive
feedback
- Provides continuous feedback, recognition and coaching to
Associates
- Partners with Management on Associate training needs to
increase effectiveness
- Ensures adherence to all labor laws, policies, and
procedures
- Promotes credit and loyalty programs during customer
interactions
- Supports and participates in store shrink reduction goals and
programs
- Promotes safety awareness and supports maintenance of a
risk-free environment
- Performs other duties as assigned Requirements:
- Open availability, including nights and weekends
- Flexible schedule to support business needs
- Team player, working effectively with peers and supervisors to
accomplish tasks
- Ability to respond appropriately to changes in direction or
unexpected situations
- Knowledge of company standard software, systems, and
procedures
- Knowledge of merchandise flow in stores
- Solid problem solving skills
- Ability to effectively coach, delegate, and follow-up on
multiple people/tasks
- Works effectively with peers and supervisors to accomplish
tasks
- Ability to act quickly under challenging circumstances
- Capable of handling multiple tasks at one time
- Strong organizational skills with attention to detail
- Strong communication skills.
- One year retail and 6 months of leadership experience We're
reinventing retail and helping people discover that next find
that's going to be their new signature look. You can be a part of
their journey to look amazing.Our inventory is always changing and
our approach is continually evolving, which means every day is
another chance to Discover Different. In fact, that's what it's
like throughout the entire TJX family, which includes TJ Maxx,
HomeGoods, Sierra, and Homesense.Discover Different also means we
embrace each other's differences and unique perspectives. We
consider all applicants for employment without regard to race,
color, religion, gender, sexual orientation, national origin, age,
disability, gender identity and expression, marital or military
status. We also provide reasonable accommodations to qualified
individuals with disabilities in accordance with the Americans with
Disabilities Act and applicable state and local law. -Posting
Notes: Marshalls Store 0430 -- 25 Story Avenue -- Newburyport -- MA
-- 01950
Keywords: The TJX Companies Inc, Lowell , Key Carrier Coor, Other , Newburyport, Massachusetts
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