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FT Student Support Specialist - Work From Home

Company: Outlier
Location: Dracut
Posted on: March 16, 2023

Job Description:

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $65K per year/ Medical, Dental, & Vision / 401k / PTO - As a Student Support Specialist you'll: Serve as the main point of contact for Outlier students across their journey from enrollment through course completion; Respond to student inquiries via email, phone and text with clear, concise information and a warm, approachable tone; Collaborate with fellow Support Specialists to complete critical and timely tasks that drive successful student outcomes; Troubleshoot obstacles that students encounter with the Outlier platform, documenting and escalating issues as needed to the appropriate internal teams...Hiring Fast > >

Keywords: Outlier, Lowell , FT Student Support Specialist - Work From Home, Other , Dracut, Massachusetts

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