Automotive Service Advisor

Company: Page Mechanical Group, Inc.
Location: Lowell
Posted on: November 13, 2023

Job Description:

Hogan TireinLowellis looking for an experienced Service Advisor.

Starting Pay $25 to $35 Hourly (Always Negotiable Based on Experience)

Looking for a company that cares about you and offers the best-in-class benefits?

What makes this a great opportunity for you?

• 
  
• Weekly Pay on Friday
  
• 5 Day Work Week (Overtime Available)
  
• Monday thru Friday 7:45am - 5pm, Saturday's 8am-2pm
  
• (7) Paid Holidays - New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, December 24th & 25th
  
• Best in Class Vacation Plan - 40 Hours in First Year, 80 Hours in 2nd Year & 120 in 3rd Year
  
• Affordable Medical, Dental & Vision Plans
  
• 401k & Roth Plans with 100% Match up to 6%
  
• No Cost Life Insurance Plan up to $50,000
  
• Optional Supplemental Insurance Options
  
• No Cost Employee Assistance Program
  
• ASE Bonus / Training
  
  If you're committed to your craft and ready for a change, let's talk.It never hurts to listen and learn.
  
  Requirements:
  
  • 
    
  • Previous experience in an automotive service advisor or similar customer-facing role is preferred. Demonstrated experience in delivering exceptional customer experiences is highly valued.
    
  • Excellent communication and interpersonal skills, with the ability to connect with customers and employees and build trust. Strong active listening skills to understand customer needs and provide appropriate solutions.
    
  • Strong problem-solving skills to address customer concerns and find effective solutions. Remain calm and composed in challenging situations and demonstrate resilience and adaptability.
    
  • Strong attention to detail and ability to multitask in a fast-paced environment. Prioritize tasks effectively and maintain accuracy and efficiency throughout the service process.
    
  • Proficient in using computer systems, including service tracking software, billing systems, and customer relationship management (CRM) tools. Adapt quickly to new technologies and tools to streamline customer interactions.
    
  • Familiarity with automotive service operations and basic vehicle knowledge is highly beneficial. A genuine interest in the automotive industry and a desire to expand your knowledge base.
    
  • A customer-centric mindset with a passion for delivering exceptional experiences to customers. Understand and anticipate customer needs and strive to exceed their expectations at every opportunity.
    
    
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Keywords: Page Mechanical Group, Inc., Lowell , Automotive Service Advisor, Other , Lowell, Massachusetts