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Service Technician

Company: Orion Talent
Location: Newburyport
Posted on: November 19, 2022

Job Description:

Orion Talent is helping a client to hire A Service Technician in Newburyport, MA
Travel: 60% Gone 2-3 weeks at a time on projects then home for 2-3 weeks working in the office
Pay Range: $28 - $37 + OT (10-15k per year) + 5% Bonus + 401(k) Match + Full Benefits
Education & Experience: 4+ years relevant tech experience in mechanical application skills, electrical controls and troubleshooting, or heat exchange understanding. Understanding of chillers and boilers.
Join this company team as a Service Technician and use your technical skills to provide support to our customer base. The Company's products are scraped-surface heat exchangers, designed for heating and cooling operations in the continuous and semi-continuous processing of many food, health, and beauty products. In this role, you'll be able to shift gears frequently between customer interaction and equipment maintenance and troubleshooting. You will also have the benefits of a small close knit business atmosphere while at the same time having access to the resources of a global multinational company to support your success.
--- Provide both field and technical service support.
--- Use product and process knowledge to adequately support troubleshooting initiatives.
--- Call on customer base and be the face of the company.
--- Quote and place orders for spare parts, machine repairs and equipment upgrades.
--- Provide technical support for Service and Service Sales Engineers.
--- Perform equipment mechanical and thermal audits.
--- Provide technical training to internal and external partners.
--- Support testing and demonstration of all equipment.
Essential Duties and Responsibilities:
You have a high school diploma or GED, the ability to lift 120 pounds and climb ladders up to 20 feet, a customer-oriented mindset, and:
--- 4+ years of relevant technical experience
--- Mechanical application skills, electrical controls and troubleshooting, or heat exchange understanding
--- Ability to communicate to all levels of customers clearly and accurately
--- Thorough knowledge of small tools and testing instrumentation
--- Empathy, Presence, Initiative, Teamwork
--- Self-directed, driven, and responsible
--- Excellent communication and interpersonal skills
Computer skills, with proficiency in with MS Office (especially MS Excel, Access and PowerPoint)

Keywords: Orion Talent, Lowell , Service Technician, Professions , Newburyport, Massachusetts

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