Front Desk Agent - Renaissance - Renaissance Boston Waterfront Hotel - (21116799)
Company: Marriott International, Inc.
Posted on: January 13, 2022
Live Fully at Marriott International - #1 Leader in Hospitality
At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
Renaissance Boston Waterfront Hotel, located at 606 Congress St,
Boston, MA , 2210 is currently hiring a Front Desk Agent -
As a Renaissance Front Desk Ambassador, you are one of the first
ambassadors that a guest comes into contact with and your friendly,
authentic approach creates a unique and personalized guest
experience when the guest checks in. The successful Front Desk
Ambassador will tailor their approach by reading cues from a guest
to ensure when they check in the guest feels at home. At
Renaissance we believe that every ambassador is an innovator,
explorer, and relationship builder, someone who is able to identify
the key details that make something uniquely interesting and
provide guests with intriguing information about the locale.
Creating a smooth and easy experience for guests so they can get
the most out of their stay is critical. The Front Desk Ambassador
will use their expertise, as well as their relationships with
others across the hotel (from housekeeping to parking to the
Navigator and beyond), to anticipate and deliver on our guests'
needs. He or she should be passionate not only about the locale and
local offerings, but also have an eye for detail from the
information they provide to guests, to the accuracy of their
reports, to the transactions they process and secure.
No matter what position you are in, there are a few things that are
critical to success making sure you have a safe work environment,
following company policies and procedures, ensuring your uniform
and personal appearance are clean and professional, maintaining
confidentiality, complying with quality assurance standards, and
protecting company assets. The front desk ambassador role will be
on your feet and moving around (stand, sit, or walk for an extended
period of time) and taking a hands-on approach to your work (move,
lift, carry, push, pull, and place objects weighing less than or
equal to 10 pounds without assistance). Doing all these things well
(and other things that come your way) is the foundation of the job.
Ultimately, the real hallmark of the Front Desk Ambassador role is
driving a best-in-class guest experience, inspiring guests and
ambassadors alike to live life to discover.
Apply now at :
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others.
Chat, engage and follow us on social media. -
Visit www.marriott.com/careers to learn more about our workplace
culture and career opportunities.
Marriott International is an equal opportunity employer.We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture.We are committed to non-discrimination
onanyprotectedbasis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Lowell , Front Desk Agent - Renaissance - Renaissance Boston Waterfront Hotel - (21116799), Sales , Lowell, Massachusetts
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